Activities 1.2 Completed cases A total of 7 735 investigative proceedings were concluded in the year under review. A formal recommendation was required in 21 especially grave cases, a formal declaration of grievance in 7 cases. In 3 cases, the Ombudsman Board had to make an appeal against an ordinance. 2005 2006 845 786 Grievance unjustified / no objection 3 499 3 729 Grievance impermissible 1 025 1 002 654 515 1 682 1 517 159 155 Formal declaration of grievance 16 7 Formal declaration of grievance and Recommendation 10 21 1 3 7 891 7 735 Completed cases Grievance justified / objection Grievance withdrawn AOB not competent Not suitable for treatment in terms of business rules and regulations Appeals of ordinance Total completions 12 7 735 investigative proceedings concluded