Recommendation No.3/B/2016 Case Q-6312/15 Entity addressed: Ministry of Environment Date: 2016.08.17 Subject: Spatial Resettlement Program on the metropolitan areas of Lisbon and Oporto. Districts of Santa Filomena and 6 de Maio Status: Accepted Since 2012, the Ombudsman is actively monitoring the eviction and forced demolition program of two slums by the Municipal Council of Amadora. The evictions that displaced numerous families were based on the Spatial Resettlement Program of 1993, which revealed to be outdated due to the natural changes in the population that occurred since then. During its analysis, special attention was paid to situations involving senior citizens, persons living with disabilities or suffering from serious illness and ethnic minorities. The Ombudsman even suggested that the demolitions and evictions should be suspended until the municipality, the State and eventually other social institutions were able to rehouse all persons that did not have alternative housing. In view of the social dimension of this issue, which clearly outweigh the Municipal Council of Amadora and its ability to solve each and every situation, and faced with the impossibility to provide a proper solution for all families occupying vacant houses with the expectations of remaining there or benefiting from financial support, the Ombudsman recommended the Environment Ministry to review the Spatial Resettlement Program for the metropolitan areas of Lisbon and Porto approved by Decree-Law No. 163/93 of May 7. • b) Suggestions Case Q-1834/16 Entity addressed: Intermunicipal Water and Waste Services of Loures and Odivelas Date: 2016.08.17 Subject: Noise. Times of waste collection Status: Suggestion accepted The Ombudsman was requested to intervene with the Intermunicipal Water and Waste Services of Loures and Odivelas for refraining from answering a complaint about 110 |

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