   Clarification on the right of using force by the police employees in order to fulfill their legal duty, in accordance with the principle of proportionality. Failure to promote police officers, who have been perpetrators of violence against citizens. The Directors and other executives local police authorities should exercise more control and keep attitude in cases of violence against citizens, whether they are administrative offenders or perpetrators. As to the bodies of Prison Police, 20 complaints were administered made by detainees and prisoners for physical and psychological violence in penitentiary institutions. From the complaints administered, 19 cases have been completed and 1 case is under investigation. Regarding complaints for which we could prove the use of violence by police officers of Prison Police to persons detained or sentenced to imprisonment, two recommendations were made addressed to the Prosecutor's Office to initiate investigations for committing offenses of “Committing arbitrary actions”. The recommendations were accepted, but after the beginning of investigations, the prosecution body decided to cease the criminal proceeding. In addition, in 2 other cases alleging physical violence on the premises of the 302 IECD and Korca IECD, the verifications showed that these facilities were not monitored. For these reasons recommendations were sent to relevant institutions for the installation of cameras. 3.2 Extent of respect for prisoners and pre-trial detainees’ rights in Penitentiary Institutions1 Inspections of Penitentiary Institutions aimed at assessing the extent to which the rights of individuals deprived of their liberty are respected, as provided for in Law no. 8328, dated 16.04.1998 “On the rights and treatment of prisoners”, as amended, and in the relevant by-laws. In general, the visits of Ombudsman’s experts to these institutions for the year 2015 were conducted in conformity with the monitoring procedure of NPM and in a good spirit of cooperation. Exceptions constituted in the barriers that the NPM experts had in the performance of their duties during two investigations performed in Lezha IECD and “Mine Peza” IECD, with the delays in providing access in order to reach contacts and review the relevant documentations. A number of issues were identified during the inspections in 2015, which present a pressing need for consideration and improvement. A summary of the findings is given below:  Extremely degrading physical conditions and without any possibility of reconstruction of facilities in the internal regimes of Institutions of Execution of Criminal Decisions (IECD) of Zahari Krujë, IECD Saranda, IECD Tepelena, IECD Kukës and IECD Burrel, which cannot guarantee the rights of detainees and prisoners as sanctioned in international treaties and national legislation in force. Since these findings are repeatedly identified, with even more degraded conditions due to continued overcrowding and lack of investment, the People’s Advocate recommended the immediate closure of these IECD institutions and the transfer of other persons to other penitentiary institutions.  Overcrowding with an annual average of 25% above their capacity. Significant impact on reducing overcrowding compared with a year ago is due to opening of IECD Institutions 1 On NPM inspections at Penitentiary Institutions, 20 recommendations were drafted. 11