this issue remains a concern, as it constitutes one of the most serious violations of fundamental human rights of not being subject to torture, punishment or cruel, inhuman or degrading treatment, guaranteed and protected by the Constitution of the Republic of Albania (Article 25), the European Convention for the Protection of Human Rights and Fundamental Freedoms (Article 3), the Convention of UN Against Torture and other Cruel, Inhuman and Degrading Punishments “Optional Protocol to the Convention against Torture and other Inhuman and Degrading Treatment or Punishment (OPCAT), Criminal Code (Articles 86 and 250). Violence exerted by police officers, who in some cases constitutes torture or arbitrary actions seriously affects the physical and psychological integrity of the person and leaves consequences on the health and in certain cases in the life of the violated person until the loss of it. This action is criminally punishable for the person who commits it. While it adversely affects the image of the State Police and the Prison Police, and harms and undermines public confidence to these bodies. Furthermore, this negative indicator of Police is unacceptable in a state of law and in a democratic society. Cases of violence by police employees against citizens are difficult to be proved and substantiated. This relates to many reasons and causes, because they are conducted in closed places, within police premises, in offices, without external eye witnesses, but even if there is one, it is hard that the violated persons be against police employees. There is also fear of revenge at citizens to report cases of violence, distrust and uncertainty in their pursuit by justice bodies. In order to enable certification of police violence it is necessary that the complaint be made soon, when its effects are still visible and in the meantime, an administrative investigation should be made in place. Several years of experience of our institution show that the employees of the State Police involved in this phenomenon, as for the hierarchy, are employees of low and middle levels, as we can mention general patrol officers, specialists of police in the area and inspectors of criminal police (judicial police officers). During 2015, 42 complaints were administered to the State Police authorities for use of physical force by its employees during the escort, arrest in flagrance, detention or during the interrogation in police units. Some of these cases were made public through media, which were cases in various manners and forms, such as directly, through videos made with mobile phones by persons close to the violated persons or bystanders. These cases were taken into consideration through initiative by the Ombudsman Institution. From the issues reviewed, 10 complaints were resolved in favor of the complainants, 26 were evaluated unfair and 4 of them were removed beyond the jurisdiction. In cases for which it has been possible to prove the exercise of violence against citizens by police officers, the Office of the Ombudsman has made specific recommendations addressed to the Prosecutor's Office to initiate investigations for committing offenses of “Torture” and “arbitrary actions”. In total 9 recommendations were made for the initiation of investigations, of which 1 case for the criminal offense of “Torture” and 8 cases for the criminal offense of “Committing arbitrary actions”. Meanwhile, for 1 case recommendation was addressed to the governing structures of the State Police for giving a disciplinary measure. From the recommendations made to initiate investigations, 8 cases were accepted and 1 case is not yet addressed. The administrative investigation of cases handled by the Ombudsman Institution has shown that the causes of violence by State Police officers are different. Some of them relate to the lack of general and professional preparation, lack of knowledge related to national and international legislation, failure to comply with standard procedures during the actions of police officers, pressure of some executives for the discovery of authors by any means, killing and 9