12. Taking immediate measures to implement the three-party agreement between the Regional Directorate of Healthcare Insurance, the Penitentiary Institution and Omega Farma pharmaceutical storehouse, in order to effect the medicine reimbursement scheme for both chronic diseases and emergency cases, thus ensuring a regular supply of this institution with medicaments. 13. Taking immediate measures to supply the Institution with mainly emergency medications. 14. Taking appropriate measures by the personnel responsible for individual and group counseling in rooms intended for consultation/counseling, and promotion of social-culturalsport activities for convicts for rehabilitation purposes, counseling and reintegration. 15. Taking measures to create a special environment supplied with the necessary items and warm and friendly atmosphere for meetings of convicts/ pre-trial detainees with minors and elderly people. Vlora IECD – Dated 22.10.2015 The monitoring visit of the NPM staff at this institution was held in a good spirit of cooperation. In conformity with the methodology, it was held the initial meeting with the Director of the Institution who was informed about the purpose of the visit and was demanded a general overview of the situation in the institution. He provided experts with the opportunity to conduct inspections outside and inside the Institution within the rules and without difficulties to all the persons, premises and facilities that would be monitored. Upon Order no. 329, dated 15/01/2009, “On the categorization of institutions for the execution of criminal decisions”, as amended, the Institution for the Execution of Criminal Decisions Vlora is categorized as a “detention institution, with a detention section for minors and a common security prison section.” Meanwhile, the maximal capacity of this I.E.C.D. is 115 persons, on the day of visit, Vlora IECD accommodated 202 persons (2 of whom left on that day), of whom 23 were minors and 36 aged 18-21 years old. From the information gathered on the spot, while conducting interviews in privacy, without witnesses, with detainees and with the staff of the institution, as well as through verification of documents, objects, equipment and facilities, it resulted that efforts had been made to fulfill the recommendations made on the letter mentioned above, but a considerable part of them have not been implemented yet. As per above, in the end of the monitoring report, the following was recommended: 1. To be taken immediate measures in order to stop absolutely the cases of using vilence, insults, threats or hits to minor and adult pre-trial detainees and to be taken measures against police officers making such actions. 2. To be taken immediate measures by the Director of the Institution for strengthening the supervisory mechanisms aiming at the prevention of violence cases and setting before 46