The Protector of Citizens has for a long period of time had very intensive collaboration with NPM of Slovenia. In the last period, several mutual visits have been undertaken with a view to discussing issues important for PDLs as well as issues referring to the organization and activities of NPM. During the last visit to Slovenia from 27 to 29 September, a joint tour of one of the prisons in the vicinity of Ljubljana was undertaken, on which occasion the methodology and/or the procedures applied by NPM of Slovenia were observed firsthand. The Protector of Citizens has continued previously established cooperation with Ombudsman of Spain, and during a number of contacts experience was exchanged with NPM of Macedonia, the Czech Republic, Lithuania, Switzerland, the UK, Albania, Azerbaijan… 2.6. Education programs The employees in the Expert Services of the Protector of Citizens have in the course of the past years undergone numerous educational trainings on the position of PDLs, prevention of torture and any other form of abuse. The speakers were renowned experts in the field concerned, inter alia: Manfred Novak, Eric Rosenthal, Matthew Pringle, Marco Mona, Renco Bonn, Ivan Selih, Dainius Puras, Douvile Joudicate, Jan Pfeiffer and Robert Van Voren, as well as a considerable number of national experts. The representatives of the Ombudsman Office attended a seminar entitled “Ombudsman and OPCAT” held in Warsaw, Poland from 13 to14 September, 2011. With the support provided by the OSCE Mission to Serbia, a number of education programs have been executed: In period between 27 and 29 September the representatives of the Protector of Citizens, along with the Provincial Ombudsman, paid a study visit to NPM of Slovenia in Ljubljana, whose model is quite similar to Serbia’s NPM model. During the visit a joint tour of one of the prisons in the vicinity of Ljubljana was conducted, on which occasions the methodology and/or the procedures applied by NPM of Slovenia were observed firsthand. On 13 October Mathew Pringle a representative from APT paid a working visit to the Protector of Citizens, the purpose of which was to share experiences from this field, give a talk on the subject of organization and position of NPM unit within the Ombudsman office, provide examples of good and bad practice regarding the NPM organization and elaborate on different aspects of relationship between Ombudsman and NGOs regarding the work of NPM. In last period, several workshops have been organised on the position of PDLs, prevention of torture and other forms of ill-treatment. Special attention has been paid on the situation in psychiatric hospitals in Serbia. Representatives of the Provincial Ombudsman and NGO representatives took part in the work of the roundtables. 2.7. Visibility 2.7.1. Website of the NPM The website of the Serbian NPM (www.lls.rs) containing information about all the activities of the NPM, information about the visits, information regarding recommendations addressed to the authorities, publications etc. has been installed. All the relevant legal documents national and international alike are going to be available on the website. For the time being the website is only available in Serbian language, and the English version is under way.