Performance record Land 2016 % Vienna 1,217 38.7 Lower Austria 689 21.9 Upper Austria 361 11.5 Styria 350 11.1 Carinthia 196 6.2 Burgenland 169 5.4 Salzburg 165 5.2 3,147 100 Total Focus on the Laender The following content was the focus of complaints on the regional and municipal level. Most of the complaints concerned the social system including the needs-based minimum benefit system, youth welfare and matters regarding persons with disabilities. With a 25% share of all investigation cases, every fourth complaint concerned these topics. The areas of regional planning and building law made up an almost equivalent share (23.6%). Problems regarding citizenship law and traffic police as well as municipal affairs also gave rise to complaints. number % Needs-based minimum benefit system, youth welfare, persons with disabilities, basic welfare support 798 25.4 Regional planning and housing, building law 742 23.6 Citizenship, electoral register, traffic police 422 13.4 Municipal affairs 397 12.6 Finances of the Laender, regional and municipal taxes 166 5.3 Health care system and veterinary sector 157 5.0 Regional and municipal roads 132 4.2 Educational system, sports and cultural matters 124 3.9 51 1.6 49 1.5 Trade and industry, energy 41 1.3 Agriculture and forestry, hunting and fishing laws 40 1.3 Transport and traffic on regional and municipal roads (without traffic police) 28 0.9 Science, research and arts 0 0.0 3,147 100 Nature conservation and environmental protection, waste management Office of the Land Government, public services and compensation law for regional and municipal employees Total 16