Investigating human rights with the persons in charge at the hospital, was taken until a complaint was filed with the AOB. When the AOB visited the sick wards in correctional institutions on consultation days, it always found the doctor’s rooms in clean and flawless condition. Hand sanitisers as good practice When entering the doctor’s room area at the Wels correctional institution, all persons are requested – verbally and by pictogram – to use the disinfectants available in the wall dispenser. This enhances the overall standard of hygiene in the treatment rooms. The AOB welcomes this option and considers it an example of good practice, which should be imitated in other correctional institutions. This was suggested to the Federal Ministry of Justice. Purchase of wall dispensers desirable Penal system - Living conditions Once a week, inmates can purchase merchandise at a store in the facility, including perishable food, which requires refrigeration. The AOB took the complaint of an inmate at the St. Pölten correctional institution regarding the lack of refrigerators, as a reason to examine the availability of refrigeration in the correctional institutions nationwide. Storage of perishable food The results showed that all inmates in the Eisenstadt, Hirtenberg, Korneuburg, Leoben, Salzburg, Stein and Schwarzau correctional institutions have some form of cooling capability in their inmate cells. Nationwide examination In the Gerasdorf, Göllersdorf, Graz-Karlau, Krems, Suben, Wels, ViennaJosefstadt, Vienna-Mittersteig, Vienna-Favoriten and Vienna-Simmering correctional institutions, there is some form of cooling capability in inmate cells or elsewhere in the section. Not all inmates have an option to refrigerate their food in the following correctional institutions: Feldkirch, Garsten, Graz-Jakomini, Innsbruck, Linz, Ried, Sonnberg, St. Pölten and Wiener Neustadt. In the Klagenfurt correctional institution, the inmates have no ability to keep their food refrigerated. The AOB suggested developing a concept for a wider distribution of cooling capacities. Attention should be paid that inmates are treated equally from a financial perspective and – if it cannot be avoided that they have to purchase their own cooling units – to at least make them not pay the electricity costs. In some correctional institutions, cooler bags with freezer packs have been distributed. This seems reasonable to the AOB when the use of refrigerators in the inmate cell or elsewhere in the section is not possible due to space concerns or a weak power supply system. Search for alternatives 75