Create a national assistance programme to provide redress for victims of acts of torture (para. 270) 174.The Mexican government has implemented several measures to take appropriate steps to ensure that victims of any crime are protected, including counselling, legal and paramedical assistance to women victims of any kind of violence. 175.To that end, the Ministry of Public Security now has a system of comprehensive care for victims (SIAV) which aims to ensure that the victims of a crime or injured parties may enjoy and exercise their rights and protection measures; to provide crime victims free of charge with comprehensive, timely, efficient, dignified and confidential services and/or, as appropriate, to direct them to public, private and social institutions providing such services, and develop a comprehensive care model embodying minimum standards for handling victims of crime, in line with the following objectives: To provide immediate care to victims of crime, abuse of power and violence; To prevent victimization and provide decent treatment to victims at all times; To obtain compensation for the damage. 176.This service is available to all citizens via the website of the Ministry of Public Security atencionavictimas@ssp.gob.mx, http://www.atencionavictimas.gob.mx and toll-free number 01 800 90 AYUDA (29,832). 177.The services consist of the following multidisciplinary assistance: Face-to-face care services for victims (psychological, legal and medical); National telephone help line for victims; Self-help groups for victims and offenders (face-to-face/virtual); Assistance brigades for victims of natural disasters and acts of violence; Psycho-educational prevention groups; Toy library service for child crime victims; Searching for and locating missing persons; Handling of cases of violence against women; Anonymous citizen reporting system; Receiving complaints and allegations of human rights violation; Alternative methods for peaceful settlement of conflicts over public security; Training in human rights and handling victims, among others. 178.These services are provided by: Comprehensive care centres for victims; Information booths; Mobile units; Assistance brigades; Self-help groups; Virtual and distance services; Telephone service. 179.Respect for the fundamental rights of crime victims is a key element to consolidate the system of freedoms and ensure better exercise of human rights in a democratic state, which implies that victims need to be identified in a sphere that is independent of criminal law which is the original, priority field, with the aim of establishing the legal basis necessary for proper and timely care without no limitations other than those laid down by the law. 180.Moreover, we find that the National Human Rights Commission remains committed to providing special care for crime victims, primarily, among other things, by rescaling its role and indicating the guidelines that the MexicanState is obliged to follow not only to recognize their rights, as currently required by the Constitution of Mexico, but also to uphold them. 181.Accordingly, in the year 2000, the National Human Rights Commission set up the PROVÍCTIMA programme for crime victims. 182.Since its inception, the National Human Rights Commission has sought to consolidate PROVÍCTIMA as a space to care for,