Police Training and Education The OSCE continued to support the MoI in introducing the e-learning concept as a supporting element to the development of the overall police training system capable of implementing contemporary education and training methodologies and curricula that are based on modern policing models. On 16 January, the MoI, with the support of the Mission, launched the first online course on “Communication Skills” for 100 participants from different organizational units of the Ministry. The course content, already taught in the traditional classroom setting, was converted to an online Moodle platform by the trainers and administrators previously trained with support from the Mission. During the online training course, participants had the opportunity to learn about tactical communication, social interaction, verbal and non-verbal communication, assertive communication, etc. through interaction with other participants and course instructors. Over the five-week course, participants were tested weekly and only successful candidates were allowed to enrol in the next module of the training held in the following week. This pilot course ended on 18 February, upon which the Ministry and the Mission made a joint course evaluation. In order to support the MoI in enhancing its capacities for international co-operation, the Mission also continued with the English language training for 70 senior MoI officials, initiated in 2011. This project aims to bring English speaking skills of core MoI personnel to a functioning level, while at the same time ensuring the sustainability of the effort in the long term through coaching and Training of Trainers of the selected teaching staff from the MoI. The project included both generic and thematic language courses, such as “English for EU Integration” and “English for Law Enforcement”. Training in English language skills was seen as one of the key requirements for advancing the police reform process and enhancing the MoI’s international co-operation opportunities in the context of EU integration and the modernization of policing in Serbia. From 13 November until January 2013, the Mission supported the MoI in launching the first online English language course for 60 selected mid-level managers from different organizational units of the Ministry. The training content was jointly developed and delivered by a language school and the Ministry’s language teachers previously trained to work on the online platform Moodle. The four-week online language course provided instruction in all aspects of English, including listening, speaking, reading, writing and grammar. The course content was at the intermediate level and focused on the language of presentations, negotiations and meetings, and included police and public administration vocabulary. To ensure the sustainability of training efforts this initiative included coaching selected English language teaching staff from the Ministry to develop and deliver language courses on the Moodle platform. From 23-25 April, the Mission, in co-operation with the Novi Sad University, organized training for a core group of administrators on using and administering the Moodle – Learning Management System (LMS). The purpose of the exercise was to support the MoI in developing its capacities for sustaining the e-learning training efforts. During the course, seven trainers of specialized and basic training from the traffic, uniform and criminal investigation police directorates gained knowledge and skills about the technical administration of the LMS platform. Furthermore, from 1-10 October, the Mission organized a final cycle of training for the selected group of trainers (15 Ministry trainers and 5 administrators - IT administrators and trainers with a completed Training Development Course from different organizational units of the MoI) in using Moodle. The training was delivered at the Basic Police Training Centre in Sremska Kamenica. Participants learned how to utilize the functionality of Moodle effectively and how to integrate it in the existing training system of the Ministry. To ensure sustainability, five Ministry trainers were coached on preparing and delivering the Moodle Designer Course. By the end of this ToT course, 79