inmates by other inmates. According to the information received, foreign prisoners were being beaten by Georgian inmates, their personal belongings were being confiscated and they used their plastic cards without permission to call on the phone and buy products in the store. According to the abovementioned prisoners, they appealed to the prison staff with a request to change the cell, but the administration did not respond in a timely manner, causing them to self-harm in protest and only then they were transferred to another cell. In one case, an elderly prisoner who is a Georgian citizen unfamiliar with the Georgian language informed members of a preventive group that young Georgian prisoners in his cell had systematically verbally abused, threatened to kill and humiliate him. The prisoner said that he could not reveal the problem to the employees of the establishment for fear of retaliation from the inmates. The prisoner cried during the interview and asked for help. The members of the group, in agreement with the prisoner, provided information to the administration of the establishment, as a result of which the prisoner was transferred to another cell. Examination of the documentation produced by the establishments N2 and N8 reveals that cases of physical and verbal confrontations between inmates are frequent. There are still cases when a confrontation takes place between the accused and the convict placed in the same cell. In addition, there are frequent cases when one inmate is confronted by several inmates in a cell, which in Public Defender's opinion, is particularly dangerous, because the risk of serious damage to the health of the inmate and loss of life is high in such cases. In the case of semi-open penitentiary establishments, managing the establishments with informal methods remains a serious challenge. This is aimed at silencing prisoners, banning them from talking about problems, and maintaining illusory order in institutions. Informal ruling is characterized by physical and severe psychological violence among prisoners, which is mainly manifested in extortion, humiliation, expulsion and punishment of prisoners who do not obey the rules of informal ruling. According to the information provided by the Medical Department of the Special Penitentiary Service, 2,574 inmates in the penitentiary institution received body injuries in 2020, of which 302 were identified as injuries inflicted by another person and 177 inmates did not indicate the source of the injuries.47 In cases of violence among inmates, the administrations of the facilities send a report to the General Inspectoion of the Ministry of Justice, which launches an investigation. In 2020, the General Inspection of the Ministry of Justice received information about 465 alleged cases of violence among prisoners.48 Between January 1, 2020 and December 31, 2020, 17 inmates were prosecuted for crimes committed against other inmates in a penitentiary establishment, including one inmate under Article 144 3, which incriminates degrading or inhuman treatment.49 Letter №287296/01 of December 3, 2020 and letter №19225/01 of January 27, 2021 of the Medical Department of the Special Penitentiary Service of the Ministry of Justice of Georgia. 48 Letter №15562 of December 1, 2020 and letter №306 of January 14, 2021 of the General Inspection of the Ministry of Justice of Georgia. 49 Letter №13/66231 of November 26, 2020 and letter №13/10082 of February 23, 2020 of the General Prosecutor of Georgia. 47 34