Situation at Penitentiary Establishments of minor mistakes. In addition, convicts stated that telephone was often out of order at the establishment, the press was not available to inmates and they did not have a radio receiver. Inmates named several persons who according to them were involved in acts of violations of their rights, namely chief of the establishment Shota Tolordava, his deputy, as well as Dima Chkhaidze, Levan Lezhava, Gela Iosava and someone called Ucha. A statement sent to Public Defender was signed by 693 inmates. It shall be noted that convicts placed at N15 Ksani establishment often applied to Public Defender even in 2010 with individual or collective complaints that described facts of physical abuse and assault inflicted by the prison personnel. The above was mentioned in the 2010 Public Defender Parliamentary Report and investigation was launched on numerous similar facts. The convicts more often named several officers of the establishment, among them, Levan Lezhava and Gela Iosava, whom distinguished particular cruelty. On June 25th, 2012 Public Defender of Georgia, pursuant to Organic Law of Georgia “on Public Defender of Georgia” addressed the Chief Prosecutor’s Office of Georgia to start an investigation into mass-exercised facts of ill-treatment of inmates in establishment N15 in Ksani. Cases of Jemal S., Guram S., Lasha V., Paata M. and Besik G. On June 25th, 2012 representatives of the Prevention and Monitoring Department of Public Defender Office met and interviewed convicts transferred from establishment N15 in Ksani to establishment N1 in Tbilisi. The convicts addressed explanatory notes to Public Defender, providing detailed description of their admission into establishment N15. According to convict Guram S., at the end of July, 2012 he, together with other convicts, was transferred from N8 establishment to N15 establishment where he was informed about the list of their rights and obligations. After this, as the convict said, they were brought into shower room of the accommodation block A where they were held for 2 days. According to him, during this period they were given only bread. The convict noted that on the third day he was taken to a cell next to the shower rooms where he was met by workers of the establishment Dima Chkhaidze and Levan Lezhava, who started beating him without any explanations. The convict said that the above persons treated other convicts in similar way. According to explanations of convict Lasha V., in March 2012, he left his cell and wanted to enter another cell when the prison personnel verbally abused him and told him to get back to his accommodation cell. As the prisoner said, he asked the prison guard why he was insulting him and for this he was taken to one of the rooms of the administration building where three guards of the establishment beat him and used an electric shocker twice. According to Paata M., on April 20th, 2012 he was sent from establishment N8 to establishment N15. As the convict said, upon admission to the institution he was placed in a shower rooms where there was no bed, no toilet paper, soap NPM Report 2012 According to convict Jemal S., on May 11th, 2012 he was transferred from establishment N8 to establishment N15 together with other convicts (around 77 inmates). He said that upon arrival to the establishment they were informed about the list of their rights and obligations. Afterwards, as the convict described, inmates were taken to shower rooms located in the new part of N15 establishment. There were around 30-35 inmates alongside him. According to Jemal S. they stayed in the showers for several hours after which personnel started to take the convicts one by one to an opposite changing room where he was seen by personnel of the administration: Levan Lezhava, Dima Chkhaidze and other two persons. They asked the convict to write that he would cooperate with prison administration which the convict refused. According to the latter, because of the refusal he was beaten and Levan Lezhava put an eclectric shocker to his body several times. Also, as the convict stated, his head was shaved forcibly. Jemal S. explained that because of his refusal to cooperate with the administration he and four other inmates were left in the shower room for six days. As he stated they did not have beds, no items of hygiene and no toilet paper.