To overcome these challenges, investigation
teams should conduct a thorough mapping
exercise on potential sources that can provide
gender-specific information. It is often critical
to rely on intermediaries who could help to
identify those persons, including victims, or
organizations that may be good sources of
information. Intermediaries can also play a
critical role in reaching out to victims and
making the first contact with them to assess their
disposition to being interviewed. Investigation
teams should be proactive in reaching out to
different types of sources and intermediaries,
making sure the selection of sources and
intermediaries is conducive to gathering
information on women’s human rights and
gender issues. It is important to remember,
when identifying sources, not to rely too
heavily on entities or service providers that
target only one segment of the population. For
example, psychosocial services that only target
women and girls may not be good sources of
information on trauma suffered by men or boys.
context and take the necessary measures to
maximize their participation by mitigating any
obstacles. This may include organizing interviews
according to special schedules that facilitate
the participation of women and girls, arranging
alternative childcare, considering the possibility
of conducting interviews remotely through secure
communication methods, or receiving written
testimonies, when relevant. Outreach initiatives
should also be gender sensitive to ensure that
women and girls are made aware of them, in
a timely manner, and of the possibility of their
attending and that facilities will be provided to
enable them to give their testimony.
Experience has revealed that, in communities
with a strong patriarchal culture, women
and girls often perceive themselves and their
experiences as secondary to others’. As a
result, their testimonies often focus primarily
on the experience of their male relatives and/
or children. Human Rights Officers conducting
interviews should be aware of this and must
ensure that follow-up questions focus on the
women’s experience. Dedicating “special days”
for women may also contribute to facilitating
their participation and sharing information on
their own experience.
In some contexts, and for a variety of reasons
(e.g. security, remoteness, trauma or stigma),
it may be very difficult or impossible, or
unadvisable, to interview certain victims or
witnesses. While the documentation of human
rights violations will often require interviews
with surviving victims and direct witnesses, care
should be taken to contemplate and reach out
to other available sources of information. This
could also contribute to preventing the conduct
of unnecessary interviews, which is particularly
important when dealing with traumatized
persons.
Some CoIs/FFMs have organized public
hearings to increase the outreach and visibility
of their work, supplement information that
requires further verification, identify new
sources of information and/or bring forward
or prioritize certain topics, such as violations of
women’s rights. Gender Advisers can play an
essential role in preparing victims and witnesses
to speak in public hearings and in sensitizing
Commissioners, Experts and Human Rights
Officers on how best to ask questions on gender
issues. Consideration should be given to whether
public hearings could expose victims to further
stigmatization or violence.
Women and girls are often disproportionately
assigned domestic tasks, including cooking,
gathering water and wood and caring for
children and elders, which often restrains their
availability to participate in meetings and their
freedom of movement. Additional obstacles may
prevent women and girls’ participation and their
ability or disposition to meet and be interviewed.
Investigation teams should be aware of the
situation of women and girls in the particular
Yet another challenge is that patriarchal and
gender-based discrimination might be so
ingrained that even the investigators themselves
fail to recognize human rights concerns. For
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