24 CHAPTER IV THE DEPARTMENT FOR ARMY, JUSTICE, POLICE, PENITENTIARIES GENERAL CONSIDERATIONS In 2019, 2356 complaints were distributed to the department for army, justice, police, penitentiaries, as follows: 1. Army: 18 complaints 2. Justice: 1568 complaints 3. Police: 173 complaints 4. Prison: 518 complaints 5. Other: 79 complaints The complaints resolved by the department, within the legal limits, through the legal means and according to the constitutional and legal competences, mainly concerned: - dissatisfaction of the military personnel (in activity / reserve / withdrawal) regarding the salary rights and pensions, dissatisfaction of the students of the Academy of Land Forces "Nicolae Bălcescu" (training program, accommodation, bedding, food), dissatisfaction of some individuals regarding the way military exercises were carried out; - dissatisfaction of the police personnel regarding the technical equipment, the armament, the vehicles, the salaries, the pensions; - the way and the term of solving the cases pending before the courts or before the prosecutor's offices, the implementation of the judicial decisions, the judicial executors carry out their duties, the relations between petitioners and the Superior Council of Magistracy; - conditions of detention in penitentiaries, food, exercise of rights, violence exercised on persons deprived of liberty by prison staff / violence between prisoners, use of video monitoring equipment in detention facilities. Following some of these petitions, a number of 415 files were constituted: (army - 4, justice - 95, police - 33, penitentiaries - 280, other matters - 3). Also, a number of 36 files were opened following the ex officio proceedings. Of the investigations carried out for resolving these files, we highlight the following: Recommendation no. 107/2019, following the investigation conducted on October 8, 2019, at the "Nicole Bălcescu" Land Forces Academy in Sibiu. Students from the Land Forces Academy submitted a petition complaining of the behavior of the cadres, their training methods, the inadequate equipment of the institution, the training program, invoking several violations of the fundamental human rights: the right to professional training, the right to health protection, free access to medical treatment, daily safety, the right to human dignity, the right to free expression. After the management of the Academy learned of the reported dissatisfactions, also from the press, a meeting took place with the body of instructors to clarify the issues regarding the issue of Ministry of National Defense scholarships. Under these conditions, it was issued the recommendation that the Ministry of National Defense set up performance scholarships similar to the system in civil universities and take some measures to improve and modernize the equipment items from the composition of military uniforms and to identify solutions for increasing their resistance to sun exposure, and solve the problem of the shrinking fabric after washing, etc. PEOPLE’S ADVOCATE ANNUAL REPORT 2019