68 collaboration with other authorities, was notified ex officio in 33 cases, carried out 23 investigations and made 11 recommendations. Recommendations implemented successfully: The Oradea Territorial Office conducted an investigation at the D.G.A.S.P.C. Satu Mare and the "Cristiana" Neuropsychiatric Recovery and Rehabilitation Center in Carei, as a result of the information published in the press regarding a young woman from this center, who arrived at the Satu Mare Emergency County Hospital, where she was hospitalized, following a beating received from another beneficiary of the center. The young woman, suffering from a mental disability, has been repeatedly raped in recent months by at least two men admitted to the same center. The People's Advocate issued Recommendation no. 100/2019, addressed to the General Director of the General Directorate of Social Assistance and Child Protection Satu Mare. The Authority has ordered measures that have been properly implemented at the Center for Neuropsychiatric Recovery and Rehabilitation “Cristiana” in the Municipality of Carei, as follows: - the young woman who was involved in the event that took place on June 9, 2019 was transferred to the Care and Assistance Center for Persons with Mental Handicap „A new life” in Satu Mare; - the operational procedures for identifying / reporting and resolving cases of abuse, violence and special incidents were processed with the staff of the center; - the special incidents should be recorded in the Register of special incidents set up at the center level; - advocate for the development and improvement of the activities focused on the recovery and rehabilitation of the neuropsychiatric beneficiaries by conducting occupational therapies, educational and recreational activities, in accordance with the Individual Intervention Plan elaborated by the multidisciplinary team and considering the purpose for which this social service was established; - there has been a supplementation of posts for a better supervision of the assisted persons with severe deficiencies. File no. 533/2018 The Oradea Territorial Office carried out an investigation at the Special Technological High School no. 1 Oradea, following the information published in the press regarding the incident that took place in the courtyard of this school, where a 17-yearold decided to have fun in a disgusting way. The People's Advocate issued Recommendation no. 10/2019, addressed to the director of the Special Technological High School no. 1 Oradea, which by virtue of its prerogatives, should take measures for: introducing clear mentions on how to submit and resolve notifications at the level of the educational unit in the Regulation for the organization and operation of the Special Technological High School no. 1 Oradea, respectively in the Internal Regulation of the unit; updating the procedures for ensuring the safety of children in school; supplementing the surveillance objectives in vulnerable places where deviations from the norms of behavior frequently occur; ensuring the psychological counseling of the students involved in the act of sexual assault; updating the job description for all personnel categories and having the persons concerned sign it; establishing a way of ensuring the responsibility for the safety of the students both inside the school unit and in the activities carried out outside it. The following measures were taken to implement the recommendation: - supplementing by additional acts the Regulation for the organization and operation of the Special Technological High School no. 1 Oradea, as well as the Regulations for the operation of the Boarding School; PEOPLE’S ADVOCATE ANNUAL REPORT 2019