ANNUAL REPORT 2003 Human Rights factors that engender conditions in which terrorist and ex- also include government authorities and civil society repre- tremist organizations may recruit or win support. The pro- sentatives in the future. motion of tolerance and multiculturalism are of particular relevance in this effort. While personnel at OSCE field missions often have Technical assistance contact with individuals alleging that their human UN Security Council Resolution 1373 constitutes the global rights have been violated, it legal framework for international action against terrorism, is not always clear how to calling for international co-operation in the fight against ter- deal with such complaints. rorism and promoting the ratification and implementation of The the 12 conventions and protocols relating to terrorism. Al- ODIHR's Individual though the UN Counter-Terrorism Committee is responsible Human Rights Complaints: for monitoring the implementation of this resolution, it does A Handbook for OSCE Field not provide any direct technical assistance and has no man- Personnel, date to monitor national compliance with human rights 2003, was designed to help standards. Instead, regional organizations such as the OSCE field personnel identify the have been providing technical assistance when requested. best ways to address individual human rights complaints by published in providing practical guidance on how to receive, process, and follow up on such complaints. The ODIHR encourages, and uses as part of its approach, the involvement of experts from participating States who share their governments’ experience of the ratification and imple- The purpose of the handbook is not to suggest that OSCE mentation process. For example, the ODIHR organized a re- missions should become more involved in handling human gional seminar in February on the implementation of the res- rights complaints; instead, the book suggests that OSCE mis- olution in Central Asia and a similar one for the states of sions be prepared to refer individuals alleging abuse to the South-Eastern Europe in December. In April, national work- appropriate bodies in their national systems. In situations shops were held in Azerbaijan and Georgia that outlined the where it is clear that a mission should be involved, the hand- main elements of the resolution and provided advice and as- book sets out a methodology that will help personnel work sistance on drafting implementing legislation. ODIHR experts more effectively by ensuring that they handle complaints in took part in a seminar in June that was organized in re- a consistent manner. sponse to a request from the Government of Kyrgyzstan for assistance in its implementation of the resolution. Technical In addition to the publication of this handbook, the ODIHR legislative assistance workshops were also held in Azerbaijan has also conducted two training sessions for OSCE field per- and Armenia in September and November, respectively. sonnel in line with the guidelines contained in the handbook. The first such pilot training took place in Yerevan in 2002, focusing on the Caucasus missions, and a second ses- 3. Human rights training and education sion was conducted in Tashkent in September 2003 for the Central Asia missions. The sessions were conducted in cooperation with the Training Unit of the OSCE Secretariat, as One of the priority areas in the ODIHR's new human rights well as with the training co-ordinators in the respective field programme is human rights training and education. During operations. The ODIHR also provided specific training mod- the past year, training was aimed at providing support to ules for the EU-led training programme for civilian crisis smaller OSCE missions and their staff members, while it will management. 57

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