Ex-post control The highest increases were in Burgenland (+34.7%), followed by Lower Austria (+11%) and Vienna (+10.4%). Change Investigations of regional and municipal government administration 2014 2013 Vienna 1,174 1,063 10.4 Lower Austria 647 583 11.0 Styria 406 385 5.5 Upper Austria 334 368 -9.2 Burgenland 198 147 34.7 Carinthia 174 185 -5.9 Salzburg 162 162 0 3,095 2,893 7.0 TOTAL in % Most of the complaints at the regional and municipal level concerned the sectors of regional planning and building law and were therefore directed to the competent Ombudswoman Gertrude Brinek. The number of cases investigated by Ombudsman Günther Kräuter regarding youth welfare, the needs-based minimum benefit system and issues concerning persons with disabilities continued to be high. On the other hand, problems surrounding traffic police and the enforcement of citizenship law were the focal points of the investigative activities of Ombudsman Peter Fichtenbauer. Complaints relative to regional and municipal government administration - focal points number % Regional planning and housing, building law 725 23.42 Need based minimum benefit system, youth welfare, persons with disabilities, basic welfare support 714 23.07 Municipal affairs 447 14.44 Citizenship, electoral register, traffic police 354 11.44 Health care system and veterinary sector 199 6.43 Finances of the Laender, regional and municipal taxes 191 6.17 Regional and municipal roads 142 4.60 Educational system, sports and cultural matters 94 3.04 Focal points in the Laender 31

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