Ex-post control II EX-POST CONTROL 1. Performance record 1.1 Monitoring public administration The AOB has been monitoring and controlling public administration in Austria in compliance with the Austrian Federal Constitution for 38 years. Every sovereign administrative act for which the Federal Government is competent, as well as its actions as holder of private rights, fall within the remit of the AOB’s investigative mandate. Every citizen can turn to the AOB regarding alleged maladministration, provided that all legal remedies have been exhausted. The AOB is obligated to investigate each admissible complaint and to notify the affected party of the result of the investigation. In the event of suspected maladministration, the AOB can take action itself and initiate ex-officio investigative proceedings. It is also authorised to file petitions before the Austrian Constitutional Court of Austria to review the legality of a regulation issued by a federal agency. Complaints 19,648 within AOB mandate 15,569 investigative proceedings 9,473 outside AOB mandate 4,079 no investigative proceedings initiated 6,096 federal administration 6,378 regional/municipal administration 3,095 Number of complaints rose by 2.1 % 28 In the past year, the AOB received a total of 19,648 complaints. This means that on average the AOB received around 84 complaints each working day. The number of complaints continues to be very high and has even risen by 2.1% compared to the previous year. In 9,473 cases – that is around 48% of the complaints – the AOB initiated formal investigative proceedings.