National Preventive Mechanism
Recommendation by
the Human Rights
Advisory Council
After dealing with the topic in detail, the Human Rights Advisory Council
found in April 2014 that, against the backdrop of the occupational law for
health care professions and specifically the right of patients to respectful and
considerate treatment and care, only staff that has received medical and/or
nursing training may be used for nursing and care measures. Therefore, in
Austria, the use of private security companies’ services within the scope of
treatment of patients, specifically, but not exclusively patients in psychiatric
wards, has no legal basis whatsoever.
Confirmation by
Supreme Court
In a fundamental decision in September 2014, the Supreme Court confirmed
this opinion and set out that even attaching a four-point restraint serves
to make medical or nursing measures possible and therefore, any restraint
that precedes these measures is part of psychiatric health and nursing care.
Therefore, private security companies are neither entitled nor authorised to
participate in attaching restraints, even on the orders of the attending nursing
staff. If this occurs nevertheless, the coercive measures are inadmissible
and result in consequences for the operators of the medical facilities under
liability law, because the operators are responsible for the conduct of the
security staff of private companies. In October 2014, the Supreme Court
stated in a judgement that activities requiring close proximity to the body,
such as holding on to them to prevent them from leaving a ward, may not
be carried out by security staff. These decisions confirm misgivings that the
NPM already set out in 2013.
Operators of hospitals
unresponsive
Therefore the NPM strongly advocates that private security companies
no longer be utilised for care measures in psychiatric medical facilities.
Patient advocates under the Hospitalisation of Mentally Ill Persons Act
and representatives of residents under the Nursing and Residential Homes
Residence Act will have to increasingly pay attention to this issue.
As the affected hospital operators showed little willingness to undertake
structural changes prior to these court decisions, the NPM will again
approach the Laender in question. It must always be noted that the absence of
participation by private security companies in care measures may not result
in increased use of measures that restrict freedom. Therefore, organisational
arrangements and personnel schedule planning are required, which can
optimise and boost resources. Persons working in psychiatric institutions
and facilities must find conditions that enable them to carry out their
responsibilities in conformance with human rights without risking their own
safety.
¾¾ Inclusion and participation of private security staff in patient care is
inadmissible and may not occur.
¾¾ Concomitant arrangements are necessary to maintain patients’ personal
rights and to enable measures to ensure staff safety.
96
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