Part I • s tandard community visits by hospital’s medical staff to homes of patients to whom psychiatric care is provided at home; the visits aim to support the treatment process and to improve the treated patients’ functioning in the local community and in the family, which prevents their stigmatization as mentally ill persons; cooperation with the Association of Psychiatric Care Users and their Families, and with the Fenix Association of Friends228; • hospital staff ’s engagement in assistance provision to non-Polish speaking patients, in order to ensure their safe return to their families in the country of origin; indication, in the documentation on applied direct coercion measures, that a room partition screen was used229; • procedure of anticoagulant administration to persons restrained as a result of applying direct coercion measures; use of spreadsheets to monitor regular assessment of patient’s behaviour during the use of direct coercion measures; drawing up a document listing all internal regulations applicable in the hospital, and ensuring that they are available in the hospital wards230; • establishment of an observation room in the hospital’s reception unit231. 230 231 228 229 Hospital in Kołobrzeg. Hospital in Lębork. Hospital in Rybnik. Hospital in Morawica. 75