Disinformation, privacy and data protection
The evidence collected by FRA shows that disinformation – that is verifiably false or
misleading information – around the COVID-19 pandemic is widespread. Disinformation
undermines democracy affecting political decision-making, and can weaken freedom of
expression and information safeguards (Article 11). The European Commission is active in
tackling online disinformation and provides useful guidance in this regard.
— E vidence collected by FRA indicates that disinformation around the Coronavirus pandemic
is widespread in almost all Member States. Authorities in the EU Member States moved
quickly to warn citizens to be wary of disinformation concerning the COVID-19 outbreak
and instead seek reliable sources of information. Many established dedicated government
websites set out to proactively provide reliable information.
everal Member States recalled that spreading disinformation is illegal and may have
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legal consequences.
— Governments, the private sector and civil society organisations implemented selfregulatory actions to combat disinformation, such as teams to flag and respond to it,
statements emphasising the principles of quality journalism, and guidance to journalists
and social media influencers.
o ensure that everyone can access the correct information, many Member States
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provide this information in multiple languages. However, challenges remain in that this
information is accessible to persons with disabilities, those with literacy issues, and hard
to reach groups such as those in asylum reception centres.
All EU data protection authorities (DPAs) issued statements and/or opinions linked to the
Coronavirus pandemic, providing guidance to public authorities, employers and the media
on how to uphold data protection standards in their efforts to combat COVID-19. These
statements reaffirm that the rights to health and to the protection of personal data go
hand-in-hand. They also underline that any measure which would infringe the rights to
private life and data protection (Articles 7 and 8 of the Charter) should be grounded in law,
necessary, and proportionate.
— In the area of employment, advice from DPAs was not always harmonised across the EU.
For example, in some Member States DPAs indicated that employers may not collect and
process personal data related to either symptoms or infection among employees unless
workers have voluntarily provided their personal data and agreed to their processing.
Others indicated that employers can request personal information related to symptoms
and/or infection, if such collection is proven to be necessary.
— The evidence collected by FRA indicates that generally the information concerning
COVID-19 published in the media does not contain personal data.
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