Disinformation is verifiably false or misleading information created, presented and disseminated for economic gain or to intentionally deceive the public. In Bulgaria, the President, based on freedom of expression, vetoed two provisions of the initially adopted law. These were subsequently not adopted during re-voting in parliament. The first incriminated the dissemination of incorrect information on the spread of infectious disease, which, according to the President, was not in compliance with human rights standards on freedom of speech.231 European Commission, https://ec.europa.eu/digitalsingle-market/en/tacklingonline-disinformation RIGHT TO ACCESSIBLE INFORMATION Most Member States disseminated information about COVID-19 and measures taken to prevent its spread through mainstream media, as well as through the internet and social media. Many states set up dedicated websites and hotlines with up to date information. Some Member States (for example Luxembourg279 and Slovenia280) delivered leaflets to private households about COVID-19 and how to prevent infection. Many Member States provided information in multiple languages. Bulgarian National Radio provides information on COVID-19 on its website in ten languages.281 Sweden also publishes information on its website in multiple languages.282 The Austrian Integration Fund offers up-to-date information in 14 languages, as well as a multi-lingual hotline.283 Despite efforts by many Member States to provide information in multiple languages, challenges remain in terms of equality of access to information for harder to reach groups within society, which in turn affects equality of access to health. For example, Member States face challenges in providing information to people in asylum reception centres in different languages. Some Member States have taken steps to make information accessible to persons with disabilities, in some cases following criticism from civil society. For example, the deaf and hard of hearing could not understand the Dutch government said during its first press conference.284 The Austrian Broadcasting Service has made major press conferences available in Austrian Sign Language and in an easy-to-understand version.285 The Slovenian National Institute of Public Health produced basic information and instructions aimed at persons with visual impairments.286 In addition, mediators are often needed to effectively reach out to certain groups within society, where other barriers to accessing information may arise in addition to language (such as literacy issues, for example, in the case of written information). In Bulgaria, human rights activists expressed concerns about the lack of information in Roma language on national television.287 Within the Roma communities, health mediators took on the task of disseminating information about the symptoms and prevention of COVID-19, including through a special easy-to-read leaflet.288 39

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