APPENDIX C: STATISTICS 73 Table 2 Cases rejected in 2010 Table 2: Cases rejected in 2010 Rejected cases, total Of these local and ­regional authority cases Grounds for rejection 1. Final rejections 1. Complaints submitted too late (section 13(3) of the Ombudsman Act) 144 36 49 23 3. Complaints relating to matters outside the Ombudsman’s jurisdiction, e.g. a court, judges, Parliament, legislative ­issues or private legal matters 408 28 4. Enquiries etc. without actual complaints; complaints not clarified; complaints withdrawn; anonymous complaints etc. 661 212 814 262 2,076 561 Administrative case processing options not exhausted, etc. (section 14 of the Ombudsman Act) 1,902 831 Temporary rejections, total 1,902 831 Total (1+2) 3,978 1,392 2. Administrative case processing options not exhausted and no longer available (section 14 of the Ombudsman Act) 5. O ther approaches, including complaints which the ­Ombudsman decided to reject (section 16(1) of the Ombudsman Act) Final rejections, total 2. Temporary rejections