The operations for the registration of migrants as passengers took about 44
minutes. Migrants were initially left to perform check-in operations themselves. The
two citizens from the Socialist Republic of Vietnam quickly completed operations for
registration as passengers of the QR 222 flight. Instead, the registration of citizens
from Sri Lanka took more than half an hour, apparently due to some issues related to
their travel tickets to their country of origin. After completing check-in operations,
the group went to the bulky baggage control area to meet the border police
representative who would provide support for passing through the security filters and
passport control. After about one hour from the arrival at the airport, the group, with
the support of border police representatives, passed through the security filters and
passport control.
As conclusions, CNRR has established that the registration of citizens from
Sri Lanka as passengers of the QR 222 flight to Doha lasted a lot, probably due to
issues related to their travel tickets (as mentioned, the migrants were left to perform
check-in by themselves, which meant they had tickets bought from funds not
belonging to the General Inspectorate for Immigration, considering the policy of
Qatar Airways regarding persons subject to forced return.
Pursuant to monitoring activities, CNRR recommended to the General
Inspectorate for Immigration that, in case migrants travel alone to their country of
origin or destination, with plane tickets bought by them or by the companies
they worked for, which are responsible for incurring costs for their repatriation,
a physical copy of the travel ticket must be ensured, allowing a better
communication of migrants with airline representatives, especially when some
migrants subject to forced return do not speak English or another language
spoken by operators properly.
Regarding this case, based on the answer of IGI, for the five migrants, the
tickets were bought by the former employer, as the aliens also explicitly declared that
they wanted to go back to their country of origin voluntarily. Moreover, if an alien
travels alone to the country of origin and s/he purchases the ticket by himself/herself
(personally, with the help of the family, a friend, etc.) or the ticket is purchased by
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