Report of the Human Rights Defender on the activities of the National Preventive Mechanism in Poland in 2014 6.2. Areas requiring improvement 1. Legality of stay Having analysed documentation in both centres, no irregularities concerning the legality of detention were detected. 2. Treatment During the visits to DCMG premises, no inmates stayed there. 3. Personnel In both visited centres, personnel underwent training on issues related to detention in establishments, but the training did not include issues of so-called soft skills (such as communication, stress management, conflict resolution, etc.) that raise the level of interpersonal skills and can help in performing, without aggression, tasks which require contact with difficult people. The visitors recommended conducting such training and training on human rights. In the opinion of the representatives of the NPM, this will allow for recognising that Military Gendarmerie officers are trained to work in the centre in line with CPT standards132. 4. Right to information In the establishments visited, every single inmate was informed of legal grounds and reasons for his/her detention, the right to appeal, the possibility to request contact, in any accessible form, with an attorney and direct conversation with him/her as well as notification of detention to the closest person or any other person. Given that certain persons are under the influence of alcohol at the time of admission to an establishment, it was recommended, in order to enable them to clearly understand their rights and obligations, to provide inmates’ rooms with information in this respect, so that they can read it when disturbance of consciousness ceases. Following police establishments of this type, it was also recommended to provide detainees with access to the telephone and address list of institutions protecting human rights133 (including the Human Rights Defender and the Helsinki Foundation for Human Rights). 5. Right to medical care In line with information obtained during the visits, all persons placed in the centres were examined by a doctor. Comments on the right to medical care are indicated in the part on systemic problems. Cf. Fragment of the Second General Report [CPT/Inf (92) 3] on training of law enforcement officers. 133 Detention Centre in Poznań. 132 46