Report on the Performance of Activities of the National Preventive Mechanism for 2015
However, they could hold only a small number of persons, and families often rejected such
accommodation for fear of separation. Further, considering that refugees could not move
between sections on their own, and there were not enough volunteers to find mothers with
small children in order to take them to heated containers, sometimes they would wait for a bus
in the cold and rain in unheated tents. The systematic separation of
Systematic exclusion
vulnerable groups was not organized at the time of boarding of
of vulnerable groups
buses, so police officers brought vulnerable groups to the front only
was not organized at
if they saw them.
the time of boarding of
UNICEF organized a play area for children, as well as psychosocial
buses, so police
support and counselling for mothers with small children, and
officers brought
provided them with hygiene packages and children’s clothes. In the
vulnerable groups to
beginning, there were no toilets for people with disability in
the first row only if
Opatovac Camp, but that was resolved later. Further, wheelchairs
they saw them.
were provided at the border crossing of Bapska, so that people with
mobility problems and people with disability could be taken from the border to the bus, in
agreement with Croatian and Serbian police officers and with support of UNHCR.
The Transit Centre in SB was completely adapted for the accommodation of vulnerable groups
(special containers for mothers and babies, toilets for people with disability, wheelchairs, etc.).
At the time of registration, families with small children, pregnant women and people with
disability generally had priority.
Cases of children who were separated from their families during the journey were recorded,
and so were cases of children who had decided to take the journey on their own, so Ministry
of Social Policy and Youth staff were assigned to both camps to ensure the immediate
appointment of special guardians and accommodation in an appropriate institution until
reunification with parents or relatives.
Transport of refugees and the situation at the border crossings
In the first days of the arrival of refugees, when there was still no agreement on transit with
the neighbouring states, transport was not fully organized, so certain groups travelled at their
own cost. At the same time, in Tovarnik, several hundred metres from the railway station,
several hundred, even thousands people waited throughout the night or for hours in the sun
to board buses.
After the opening of Opatovac Camp, free transport by bus and train was organized to the
Hungarian border. At the Botovo border crossing, the organization was excellent, and police
officers, medical teams, interpreters and volunteers made sure that transport was as humane
as possible, without jeopardizing the safety/security of refugees and Croatian citizens. Many
people refused medical assistance and hospital treatment, although they needed it, because
they wanted to continue their journey as soon as possible.
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