2.1 VISITS TO RETIREMENT HOMES tives of persons with mental health disorders). On the occasion of this visit, we made two new recommendations, which, according to the home’s response, have already been realised. We also noticed certain commendable actions. We commended the brochure and the appeal on the home’s website aimed at new volunteers and the home’s conduct in accommodating residents in the secure ward only after the receipt of a court decision. We also commended the observance of legally determined deadlines to submit the proposal for the extended detention of a resident and prudent keeping of the residents’ list. 2.1.3.7 Control visit to Koper Retirement Home (3 July 2019) During our previous visit in 2018, the NPM made twelve recommendations. On the occasion of this visit, it was found that the home accepted and realised eight recommendations, which is commendable. Among other things, it was established that the recommendations about the timely delivery of food to the secure ward, the observance of legally determined deadlines for the submission of the proposal for the extended detention, and due diligence when obtaining residents’ consent to leave the room where a fellow resident is dying were observed. We nevertheless highlighted that the home accepted three recommendations but has not realised them yet. We expect that special attention will be paid to these recommendations and their realisation in the future (these include recommendations about decorating rooms and common areas, legal bases for detaining residents in the secure ward and installation of an additional cabinet for house rules). One recommendation that has clearly not been considered yet was intended for the MDDSZ (suitable presentation of the representatives of persons with mental health disorders). We proposed to the relevant ministry that it be implemented as soon as possible. During this visit, we also made a new recommendation with regard to the importance of video surveillance so that the residents do not get the feeling of being supervised or followed, which has, according to the home’s response, already been realised. 2.1.3.8 Control visit to Ormož Retirement Home (30 September 2019) During our previous visit in 2018, the NPM made 18 recommendations. On the occasion of this visit, it was found that the centre accepted and realised six recommendations (including the ones involving the activities for residents during weekends, harmonisation of the statement on consent to be accommodated in the secure ward with the ZDZdr, and the conduct in the case of SPM), which is certainly commendable. However, we pointed out that the centre accepted twelve recommendations, but has failed to fully realise them yet, which is why we expressed our expectation that it would particularly focus on these recommendations and their realisation in the future. These recommendations included prevention of overcrowding in the ward, regular airing of the ward, reducing the number of beds in multi-bed rooms, installing bedside reading lights, acquisition of a suitable legal basis for detention and the availability of complaint channels. Seven new recommendations were made during this visit, of which the centre has already realised four. Recommendations relating to unacceptable exceed- 36 THE REPORT OF THE HUMAN RIGHTS OMBUDSMAN OF THE REPUBLIC OF SLOVENIA ON IMPLEMENTING THE TASKS OF THE NPM