Annual Report 2015 - Spain’s National Preventive Mechanism Investigation by the European Ombudsman 108.  In February 2015 this institution issued a memo to the European Ombudsman which reported the conclusions of the inspections within the scope of the work that the Ombudsman carries out with FRONTEX, in relation to improving the procedures and safeguards around persons who are deported and in order to guarantee that human rights are not violated during forced deportations (European Ombudsman Investigation No. OI/9/2014/MHZ). FRONTEX Code of Conduct 109.  The FRONTEX Code of Conduct constitutes a minimum set of standards, those being the FRONTEX standards for the protection of the fundamental rights of persons who are deported. These standards are inferior is some respects to those maintained by this institution and those of the CPT, which makes specific reference to this matter in its 13th General Report [CPT/Inf (2003) 35]. Interviews 110.  During visits, confidential interviews are conducted with some of the people who are going to be deported. During these interviews, the interviewees are asked if they have been able to notify their families of the deportation, and about the treatment received by the custody officers, the transfer from the different points of origin (CIE, Prison Facilities, police facilities), their state of health, etc. They are also informed of the possibility of accessing this institution, as well as consular offices, once in their own country, and that should they wish to lodge a complaint they can do so through the Ombudsman’s website. NPM supervision of a deportation operation Notification of the deportation §115 AR 2014 82 111.  The majority of foreign nationals complained about having been given little warning of the decision to deport them and having had problems communicating it to their family in their country of origin or collecting their belongings. The NPM has urged that inmates must receive sufficient advance warning of when the deportation is going to take place.