Institutions for persons with disabilities completely alone and received no relevant employment with social insurance cover or pay in return. Commission 3 suspected exploitation in this case. In response to the criticism of the NPM, the Land Carinthia issued an investigative mandate to an external company to audit the financial management and funds received by the facility. NPM criticism The audit showed that according to the business records presented for the period 2013 to 2018 a substantial amount of money was not used for the purpose set forth by the Land Carinthia in the standard cost model and thus did not benefit the clients. Public funds not used as stipulated The main reason for the partially unverifiable financial management was the failure to separate business operations from social services. The Land paid lump sums. These were set off against expenses, some of which could not be allocated to a specific cost category. It was suspicious that budgets for leisure activities were barely used. The facility explained this with a lack of interest on the part of the clients. However, the auditors came to the conclusion that a lack of programmes and incentives was the reason for the lack of interest. In order to continue operations, the following recommendations were formulated amongst others: • Business and social services should be separate. Jobs with social insurance cover could thus be offered to persons with disabilities. The risk of exploitation would then no longer exist. • New management should facilitate the development from an outdated family operation to a contemporary service provider. • There shall be an obligatory separation of commercial areas and social services. There shall be a binding social plan for reserves. The sale of vegetables at local markets and the opening of a shop were recommended to better integrate those affected into the local community. The facility also has a restaurant that could be opened to the public. Finally, the lifting of time restrictions for the use of communication devices was recommended to reinforce the independence and self-determination of the residents. The NPM will use follow-up visits to evaluate whether the tight controls of the technical supervision can contribute to improving the care situation to UN CRPD level and whether the desires and needs of the clients are at last accommodated. 100