Correctional institutions 2.5.3 Targeted operation in Garsten correctional institution Major raid after prison breach A target operation took place in Garsten correctional institution in September 2019. The companies in the institution and the listed tract in which the prison inmates are housed were systematically searched. The operation was observed by the NPM. The delegation made positive observations. Correct, proportionate approach These pertained to the correct and friendly manner of the law enforcement officers, the proper documentation of the individual cell searches, the preparation of photo documentation, the approach used for the perfunctory person searches, the gentle and proportionate approach when opening cells throughout as well as the option for the deployed officers to contact a team leader at all times if required. The delegation also approved of the fact that for the duration of the cell searches the inmates were taken to a different room where they could sit down. It was also viewed positively that the objects found were categorised insofar as possible and labelled and each team included an internal experienced prison officer. Harsh tone of voice Notwithstanding there were some points of criticism. For example, the delegation observed that when opening the cells during the search and the associated request to leave the room the inmates were not always informed about the pending event in complete sentences but sometimes with a terse “Search”. Some inmates were also addressed informally with “du”, which is a violation of Section 22 (1) of the Penitentiary System Act. Unnecessary disarray Even though the general approach during the cell searches was restrained, it was observed in some cases that the inmates’ personal belongings were handled thoughtlessly and the cell was left in disarray. In the concluding meeting, it was explained to the delegation that it is sometimes necessary to empty the contents of already opened grocery packaging. However, it is not understandable that upon returning to the cell cigarette filters were strewn on the floor and syrup had been poured out. Ministry of Justice reminds of decree The general directorate took up these points of criticism and reminded the delegates at the prison wardens conference at the end of November 2019 of the decree-conformant execution of cell searches. Furthermore, the recommendations for improvement were on the agenda of the meeting of the correctional institution’s security officers at the beginning of December 2019. Insecure new hires During the observation of the targeted campaign, it was documented that the new hires deployed did not feel sufficiently prepared for the method used to search cells as well as body searches. The result of the further inquiries thus confirms the wish that new hires have expressed to the NPM in the course of their E2b training: measures that involve 111