Retirement and nursing homes
Very high workload
The workload for qualified staff intensified particularly in those homes in
which there were outbreaks of the infection. In some cases, there were and
still are no separate rooms for employees in isolation areas to change their
PPE or wet masks or to take breaks. Fortunately, however, it was emphasised
in many homes that cooperation, communication and mutual appreciation
had increased during the crisis. The constantly changing need for action also
helped increase the preparedness of those involved to adapt to a new situation
every day.
The preparatory measures taken by the medical facilities for treating seriously ill COVID-19 patients also proved to be a strain. They meant that persons
living in care facilities could not be examined and taken care of or only to a
very limited extent for several weeks. This affected residents with cardiovascular, oncological or chronic illnesses who prior to that had been examined
regularly in hospitals or been visited by the home’s medical officer. In longterm therapy and isolated cases Doctors therefore delegated the administration of medication to qualified care staff under Section 15 of the Federal Act
on Healthcare and Nursing Professions (Gesundheits- und Krankenpflegegesetz) more often than before. This delegation also included medication containing addictive substances or sedatives that can be administered by qualified
staff without harm. Telemedicine programmes in some homes also unearthed
enormous potential for care without the risk of infection. Consequences for regular care should be drawn from this after the pandemic has been overcome.
Amendment of
Epidemics Act
Since the outbreak of the pandemic, the Austrian Healthcare and Nursing
Association had been endeavouring to at least grant the competence for autonomously carrying out COVID-19 antigen tests as well as issuing the test
confirmation to persons with health care and nursing qualifications. However,
this did not materialise in 2020 despite the extensive training of the nursing
staff. Whilst in December 2020 paramedics were allowed to swab the nose and
throat and perform point of care COVID-19 antigen tests for diagnostic purposes and to take blood from the capillaries to detect antibodies in the context
of the pandemic, no consideration was given to care facilities. Yet obtaining
a doctor’s prescription before testing in care settings in particular is neither
practicable nor medically required due to time restrictions and the anyway
limited resources. The legislature only reacted to this at the end of February
2021. By amending the Epidemics Act (Epidemiegesetz) it was ensured that
senior health and nursing staff as well as assistant nurses among others can
also swab without prior doctor’s prescription when screening to stop the spread
of the SARS-CoV-2 pathogen, pursuant to the Federal Act on Healthcare and
Nursing Professions.
79% of basic medical care was guaranteed in mid-May 2020 according to
the care services surveyed. The limited presence of some medical officers and
waiting times for appointments in medical facilities were strongly criticised as
were the different approaches used by the health authorities with isolation di-
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