46 | Annual Report 2019 that the information revealed parts of the content of documents of the case which were exempt from access under the provision in section 10(1) of the 1985 Access to Public Administration Files Act. In the Ombudsman’s opinion access to some of the information concerned could not be denied under the provision in section 13(1) paragraph (6) of the Act on the grounds given by the Ministry. On that basis, the Ombudsman recommended that the Ministry reopen the case and make a new decision on access. 2019-20. Ministry of Finance entitled to deny access to environmental information in correspondence about solar cells In a decision on a request from a journalist, the Ministry of Finance denied access to various information under the provision in section 13(1) paragraph (6) of the 1985 Access to Public Administration Files Act, cf. the Environmental Information Act. The information concerned correspondence of the Ministry of Finance with other ministries about solar cells. In connection with a previous investigation (Case No. 2019-8) of a complaint in the same case, the Ombudsman had stated that access to certain information could not be denied under the provision on the grounds given by the Ministry. In a new decision, the Ministry still denied access to some of this information under the provision in section 13(1) paragraph (6) of the 1985 Access to Public Administration Files Act. The grounds given in this decision were that the information would reveal the content of assessments of a political nature, negotiating mandate, strategies, summaries of political statements, the interpretation of political ties, etc. On that basis, the Ombudsman had no grounds for criticising the decision of the Ministry of Finance. 2019-22. Coordination of and responsibility for guidance on digital self-service solutions on www.borger.dk On 3 April 2019, the Ombudsman submitted a report on the administration of Haderslev Municipality’s digital self-service solution for applications under sections 112, 113 and 116 of the Social Services Act for technical aids, consumer durables and layout and interior design work for persons with permanent functional impairment (Case No. 2019-11). The Ombudsman’s report also addressed the situation where persons wished to submit applications on behalf of others. The case occasioned the Ombudsman to consider some more general aspects in relation to the need for clear information about which authority is responsible for the individual pages on www.borger.dk1 and the need for overall coordination of information and guidance across the relevant pages on www.borger.dk, including guidance on whether it is compulsory or optional to use the individual self-service solution and guidance on how to submit an application on behalf of another person. The Ombudsman subsequently opened a general investigation with the Agency for Digitisation about the overall coordination of and the responsibility for information and guidance concerning digital selfservice solutions on www.borger.dk. The Agency for Digitisation stated to the Ombudsman that it would take measures aimed to improve www.borger.dk so that, among other things, relevant information which citizens need before using a selfservice solution was displayed. Examples were information about whether it is compulsory or optional to 1) A common public-sector portal providing a single point of access to the authorities’ digital self-service solutions and information about public authorities and services