53 Lisbeth Adserballe Head of Division, Division 1 The Ministry of Foreign Affairs case in the autumn of 2013 about travelling rules in the organisation Global Green Growth Institute (GGGI) indicates how big the impact can be if an authority does not keep its affairs in order. The lacking registration of GGGI board meeting minutes led to Parliament being given the wrong information in regard to whether the Development Minister had approved travelling rules for the organisation and resulted in the Development Minister having to resign. Based on the case, the Ministry of Foreign Affairs made a thorough investigation of the chain of events, which resulted, among other things, in the Ministry deciding to speed up the implementation of a new electronic case and document management system which was designed to make it easier to identify case files and to advance an improved and more automatic registration of records. Until 1 January 2014, there were no general legislative provisions stating that administrative authorities were obligated to register their documents. However, it followed from statements from the Ombudsman that, according to good administrative practice, an authority must register incoming and outgoing post immediately after receipt or dispatch. In the new Access to Public Administration Files Act, which came into force on 1 January 2014, it is now determined that administrative authorities are obligated to register certain documents. Primarily, the objective is to support the Act’s principle of free access to public records but registering documents also serves a number of other purposes, for instance control, documentation, preservation and the need to have a clear picture of one’s own practice. The GGGI case illustrates how relevant documents could not be identified because of lacking registration. At the Parliamentary Ombudsman’s office, we often come across cases where lacking, inadequate or incorrect registration of documents or other kinds of disorder in authorities’ cases cause problems in regard to observing the rules of administrative law.