detainees, were discussed with the facility administration and solved on the spot. The Office of the Prosecutor-General and MIA, relevant courts were requested to investigate the applications of the interviewed detainees addressed to the Commissioner, who concerned about biased investigation of their cases and other issues and to take relevant measures under the law. Furthermore, the detainees were informed about the issues raised and the Ombudsman’s competences. At the end, the administration of the investigation isolator was made suggestions about further improvement of detention conditions, healthcare service and the documentation under the national and international laws, Law on Detainees and IDR of Temporary Detention Places and conducted legal awareness of the staff. NPG conducted scheduled and ad-hoc visits to the Investigation Isolator No. 2 under the OPCAT. The purpose of those visits was to ascertain facts shown in the applications to the Ombudsman, to assess the condition of detention and treatment, situation with ensuring the rights of detainees, and to check the documentation. During the visit, canteen and bedrooms, medical-sanitary unit, penal colony, visiting rooms and other establishments, the state of nutrition, access to drinking hot and cold water, health care, walking, parcel services in the facility were monitored; also, it was found that ventilation system was normal for the hot weather. In addition, the documentation for phone services and the current general conditions were assessed. Nevertheless, the Commissioner requested the Ministry of Justice regarding shortcomings revealed in the facility during the visit of the NPG, such as the lack of fridge for drugs, as well as sterilizer of dental and other medical tools and taking into account the importance of supplement of the facility with this equipment, she requested the Ministry to do so. At the same time, over 70 detainees were privately met and some of their applications were investigated on the spot. The detainees did not complain of treatment and detention conditions of the facility. They were informed of their rights and requirements of the relevant laws as well as the competences of the Commissioner and they were legally counseled with regard to the issues raised by them. During the visit, the facility administration was given suggestions about how to better improve the detention conditions and treatment, healthcare service and documentation under national and international legal norms as well as the IDR of Temporary Detention Places. During the scheduled and ad-hoc visits held to the Investigation Isolator No.3. Several times in a year, the detention conditions, treatment 31