and the applications addressed to the Ombudsman were investigated; numerous persons detained in this facility were met in a private and necessary measures have been taken. In the interim the visits, NPG monitored the facility cells, penal isolator, solitary confinement, quarantine room and other establishments, nutrition, drinking hot and cold water, healthcare and phone service, the documentation were monitored; but state of the heating system was monitored during the winter. Furthermore, medical-sanitary unit, dental cab, ambulatory care room, drug storage and wards were also monitored and registration books were checked. In the time of the visit to the Medical Sanitary Unit of the facility, it was found that there was no fridge in the drug storage room. Moreover, it was detected that in the room for phone system located in the first building of the investigation isolator, there was a lack of partitions among phones. The administration of the facility was informed about subsequently. In the meantime, it was revealed that the number of beds was less than it must be, which led to the over crowdedness in the facility and therefore, the Commissioner requested to the Ministry of Justice to take necessary actions for eradication of such shortcomings. Considering the suggestions made by the Commissioner as an NPM, new and modern solitary confinement was constructed in the premises of the investigation isolator and new quarantine room was also built. At the end, the administration of the investigation isolator was given suggestions about further improvement of the detention conditions, healthcare service and the documentation under the national and international laws, Law on Detainees and IDR of Temporary Detention Places. During the visit to Sheki Penitentiary Complex, NPG members met with over 50 detainees in various establishments within the premises of the noted Complex, also some persons have been met with some detainees at their own request; they have been interviewed and some requests of them were solved on the spot. In the course of the visit, dormitories, canteen, medical-sanitary unit, solitary confinement, visiting rooms and other establishments of the penitentiary complex, nutrition, drinking cold and hot water, health care, walking area, visiting room, parcel service and the documentation about phone calls and the current condition were monitored. At the end, the administration of the penitentiary facility was given suggestions to further improve the detention conditions, healthcare service and the documentation under national and international laws, Law on Detainees and IDR of Temporary Detention Places. 32