Subsequently, the Commissioner requested to the Ministry of Justice concerning the shortcomings found.37 The NPG was engaged in private conversations with those inmates appealed to the Commissioner and those being treated in the health facility and had an access to examine the documents during their visit to the Specialized Medical Institution of the Penitentiary Service. In the course of the visit again to that facility, the state of ensuring the prisoners’ rights as well as the documents were examined; moreover, the inspection of various departments, including of the quarantine cell, punishment cell, visiting rooms and other establishments, custody condition, healthcare and parcel services, walking, visitation and the records about phone calls. During the visit, NPM presented the suggestions to the health institution administration for better improvement of custody conditions, healthcare service and the documents. NPG members aimed to ascertain facts shown in the applications of the prisoners received by the Ombudsman and those submitted by International Committee of the Red Cross (ICRC) country office during the visit to Medical Institution of the Penitentiary Service. The visit concluded with a meeting with the head of medical institution, during which the NPM presented its findings and suggestions for better improvement of the treatment condition, healthcare service and documentation in line with national and international laws. The purpose of the visit of NPG conducted to Correctional Facility in the frame of National Day of Human Rights was to assess the detention condition, treatment and the ensuring the juveniles kept there. Meanwhile, the NPG monitored all establishments within the premises of the juvenile correctional facility, got familiarized with detention conditions of juveniles and with the treatment of them. In the conclusion of the visit, the correctional facility administration was given suggestions with regard to the improvement of detention condition and treatment. In general, the findings within the activities of the Commissioner as an NPM were eliminated through preventive measures, as well as Ombudsman’s motions to the Ministry of Justice, which demonstrated successful practice of cooperation. Subsequently, it became clear that in the female Jail No. 4, inmates need to be provided with two physicians-one gynecologist and 37 See pp. 41-42 42