In 2014, the three principal grounds for referral of cases concerning health institutions were therefore: procedures/access to healthcare/preparation for discharge. In previous years, they were as follows: - procedures/preparation for discharge/seclusion (2010); - procedures/preparation for discharge /assignment (2011); - procedures/assignment/access to legal information and advice (2012); - procedures/relations with the outside world/access to healthcare (2013). Penal Institutions: Principal Grounds according to Category of Person referring the Case 1 20 3 11 5 1 22 6 5 1 1 2 1 1 435 12.64% 13.79% 325 48 40 12 10 359 10.43% 9.68% 149 120 77 13 324 9.42% 9.53% 122 61 44 36 15 15 10 1 1 54 25 11 7 7 1 3 5 1 8 1 4 2 1 17 6 6 2 1 12 1 6 5 18 7 9 2 4 3 1 7 2 1 2 1 2 1 6 1 2 1 1 3 2 2 1 1 1 1 11 2 2 5 4 1 1 1 1 2 1 2 4 6 1 1 1 1 1 1 1 1 10 1 1 1 7 ↘9.34% 2 2 6 ↘8.50% 6 3 1 2 7 ↘8.63% 7 4 1 188 102 11 39 55 2 72 5 5 28 22 2 30 6 1 % including all grounds (principal and secondary) 2014 1 37 10 20 7 6 4 1 1 % 2013 16 14 1 1 % 2014 7 4 1 1 Total 56 65 52 11 1 Private Individual Actors within the Institution Doctor/medical staff 4 337 249 33 36 11 8 254 121 67 55 11 200 78 34 27 19 11 10 6 Co-Prisoner Independent government agency Other 3 Lawyer 2 Association Transfer Requested transfer Administrative transfer Conditions of transfer International transfer Other Prisoner/staff relations Confrontational Relations Violence Disrespect Other Access to healthcare Access to somatic treatment Access to specialist treatment Access to psychiatric treatment Access to hospitalisation Distribution of medicines Other Consent to treatment Medical services/prisons administration/police relations Access to medical record Preventive healthcare Conditions of installation of medical services Paramedical devices Management of internal movement/healthcare Relations with the outside Access to visiting rights Correspondence Visiting room conditions Telephone Family visiting rooms and family life units Maintenance of parent/child bonds Notification of family Other Family/close relations 1 Person concerned Order of grounds 2014 Grounds concerning penal institutions 6 1 2 2 4 1 1 1 2 2 1 1 1 2 4 1 2 2 1 1 1 1 1 321 101 87 58 38 14 13 9 1 9.33% 8.13% ↗10.46%