Medium-term deprivation of liberty 2011 that provision should be made to ensure that the partition screens in the visitors’ room did not prevent direct contact between detainees and visitors. The solution adopted by the staff at the said centre, as shown in the photograph below – taken during the inspection visit – was to cut circular openings in three of the five partitions in the said room, and to stop using the other two. Visitors’ room at the CIE in Photo 34 Valencia However, this Office considers the solution adopted to be unsuitable: privacy on family visits is not ensured, as there is no separation between adjacent booths and the openings are too small to allow direct contact between detainees and visitors. Such problems do not exist at other CIEs. For instance, on the inspection visit to the CIE in Madrid in 2010 it was observed that the booths ensured privacy of communication and allowed direct contact provided that the windows or partitions were left open, as instructed by Magistrate’s Court nº 6 of Madrid in its ruling of January 13, 2011, in its role as the monitor of the city’s CIE. Visitors’ room at the CIE in Photo 35 Madrid THE OMBUDSMAN OF SPAIN   119