Investigative Proceedings within the Federal Administration AOB Priorities 2009 Federal Ministry of Labour, Social Affairs and Consumer Protection Federal Ministry of Justice 756 Federal Ministry of the Interior 474 Federal Ministry for Traffic, Innovation and Technology 398 Federal Ministry of Finance 291 Federal Ministry of Economy, Family and Youth 254 Federal Ministry of Agriculture, Forestry, Environment and Water Management 151 Federal Ministry for Education, Arts and Culture 68 Federal Ministry of Science and Research 66 Federal Ministry of Health (excl. health and accidental insurance) 51 Federal Ministry of European and International Affairs 44 Federal Ministry of Defence and Sports 36 Federal Chancellor's Office 26 TOTAL Investigations in the federal administration Social sector leads in complaints 8 1,160 3,775 The AOB monitors all public administration authorities, that is, all authorities, public agencies and administrative offices that are charged with the implementation of federal laws. Its investigative mandate goes far beyond the federal ministries listed above and encompasses organisations from the social security institutions to the Federal Asylum Office. In 2009 the AOB conducted 3,775 investigations in the federal administration. Most of the complaints and investigations were in the area of social welfare, for which Ombudsperson Peter Kostelka is responsible. An increasing number of shortcomings concerning nursing care allowances, problems regarding calculation of employment periods for pensions or complaints about unemployment benefits have affected many people. A total of more than 30% of all investigative proceedings were in the area of social welfare. This includes the Ministry of Labour and Social Affairs, as well as the social security and insurance institutions, and the Public Employment Service Austria (AMS).