• Reflecting within the team about information that at first glance appears biased, or that is from sources that clearly have an agenda: while such information may help in assessing individuals, input from different staff can help identify and defuse attempts at manipulation; • Reiterating the importance of the reliability and credibility assessments – of interviewees and information – conducted by the investigators; • Ensuring investigators have as broad a range of contacts as possible, from as broad a range of actors and entities as possible; • Reaching out to human rights non-governmental organizations (NGOs)/ human rights defenders (HRDs) with different backgrounds, geographical coverage and political loyalties (if relevant); • Retrieving documentation that originates from all parties to a conflict; and from across various ranks/hierarchies within all governments concerned. MINUSMA human rights officers gather information in the Menaka region of Mali. UN Photo / Marco Dormino COLLECTING AND ANALYSING THE INFORMATION 59