The Department also continued to support the development of public safety agencies in Kosovo by enhancing their capacities in providing high quality services to the communities. In this regard the Department organized a “Risk Assessment Training” for the responsible authorities. Additionally, the Department was involved in facilitating co-operation initiatives in the region, aiming at improving the freedom of movement, preventing crimes and stopping the illegal migration to Western Europe. The Department has been monitoring regional initiatives to create a Joint Exchange Information Centre (JEIC) which will improve the prevention of transnational crimes. Considering witness protection as a very sensitive issue in Kosovo, with gaps in legislation and judiciary procedures, the Department participated in working group meetings dedicated to drafting and amending the Law on Witness Protection and made recommendations in line with best international standards. The law passed the second reading in the assembly and was approved in September 2011. As a pioneer activity, the Department conducted witness protection training with the aim of encouraging Kosovo authorities to apply the given legal provisions and to enhance their capacity to pursue and successfully prosecute major crime cases. This training was completed successfully and the participants gave very positive feedback. The Department also provided support to various working groups in training needs analysis on mid-level management training and in conducting an evaluation of projects organized in 2010. As a pioneer activity, the Department implemented a one-month “Operational Management Training”, which consisted of critical incident management, managing operations, investigation management and police-media relations, designed according to the findings and recommendations of the 2010 Training Needs Assessment (TNA) Report related to the Mid-level Management Training Programme. The project fully reached its objectives in terms of sustainability, as the Kp Training Department was going to conduct the training through the identified trainers with operational experience in the respective fields. Furthermore, this training, with a comprehensive curriculum, paved the way for the creation of the new KAPS into which the KCPSED was renamed in November 2011, and for the Kp to develop and redesign the current Mid-level Management Programme. The assessment of Kp activities concerning crowd and riot control has been a very sensitive issue in Kosovo as the Kp was still lacking strategic decision making skills and the ability to co-ordinate its activities to manage public disorder situations. Therefore, the Department initiated a “Crowd and Riot Control Management Training”. The main outcome of the training was that all commanders of the Kp Special Operations Unit (SOU) and all platoon leaders of the SOU were equipped with a standardized knowledge of the current legislation on the use of force, human rights and the individual’s rights of peaceful protest – all in line with international best practices. Additionally, the participants learned how to plan activities that encompass an appropriate Kp response, including the best use of resources, liaising with the communities, and providing a maximum of public safety and security. Community Safety Development The Department continued to promote community policing, by fostering and co-ordinating joint activities on developing new, and supporting existing ways of dialogue and co-operation between communities, local authorities and the police on identifying and addressing issues of crime, safety, security and liveability. Changes within the Kosovo community safety infrastructure, which happened during the reporting period, raised new demands for the Department to support those changes through its training and capacity-building activities. In July, Kosovo’s Parliament approved the new Kosovo Community Safety Strategy. The Department had actively participated in the Community Safety Strategy Working Group that drafted this document. The new strategy emphasized the need to further develop and 44