which the LED was assessing further necessary actions which would support building-up existing mechanisms of work with crime victims used by the MoI’s Uniformed Police Directorate and the Crime Investigation Directorate. In November, at the “Second Annual Conference of the Victimology Society of Serbia”, the LED presented to the MoI and other relevant security sector actors the publication Crime Victims: International and Serbian Perspective, developed jointly by the OSCE Mission to Serbia, the Swedish NGO Safe Sweden and the Victimology Society of Serbia. The publication presents a comprehensive overview of the situation regarding victims of crime from Serbian and international perspectives, shedding light on potential future steps in improving the system and assistance provided to victims of crime in Serbia. The presentation was followed-up with a workshop on the steps necessary for the development of a holistic view on the victims of crime and the ways to standardize and increase sensitivity of police officers when dealing with victims of crime. The experiences and information gained in this process laid the grounds for developing the comprehensive training programmes and enhancement of services and information provided to victims. During the reporting period, the LED continued with preparations for training a core group of Ministry trainers (course creators) and administrators in using Moodle – Learning Management System (LMS). The training took place from 3-12 October, and upon graduation from the training, the Ministry trainers and administrators became actively involved in the design, development and implementation of the first e-learning courses. In July, the LED organized a “Mental-Tactical Workshop” for the trainers of the MoI Directorate for Protection of VIPs and Facilities. The workshop, which was facilitated by two experts of the Hungarian Ministry of Interior, focused mainly on stress management during critical police interventions. The Workshop was a preparation for a wider regional training that was held in Belgrade from 3-7 October. This effort aimed to establish a higher quality of specialized training by enhancing co-operation in the region and introducing standards for curriculum development and training delivery. The Mission also supported the participation of the LED National Curriculum Development Officer and one MoI representative in the seminar “Meeting Police Education below Sea Level”, organized by the Dutch Police Academy in September 2011. The seminar was primarily intended for police education professionals and its goal was to provide insight into the competence-based system of police education and training in the Netherlands. The experiences and knowledge gained at this seminar will be incorporated into the process of development of the overall Police Training Strategy in the MoI. Continuing to provide assistance to the MoI in building more effective specialized training and fostering effective regional and international co-operation in police matters, the Department supported the organization of the “International Instructor Close Protection Training”, gathering 20 Close Protection Trainers from Croatia, Italy, Montenegro, Norway, Serbia, Slovenia and Sweden who presented their systems for the training of close protection officers in their respective organizations, with specific focus on the impact of stress on their tactics and effective stress management techniques in critical police interventions. This initiative laid the foundation for establishing the “Advanced Close Protection Training” in the Serbian MoI, which was going to be facilitated by the LED. In its endeavour to support the MoI in enhancing its capacities for international co-operation, the Mission organized an “English Language Training” for 70 senior Ministry officials. This project aims to enhance English speaking skills of the core Ministry personnel to a functioning level, and ensuring the sustainability of the effort through coaching and providing training-of-trainers courses for the selected teaching staff from the MoI. The project includes both generic and thematic language courses, and some of the topics include English for EU Integration and English for Law Enforcement, being the areas of language competence most 63