As part of the administrative building there is a special room meant for visiting prisoners in semi-open division. It is equipped with a number of tables and chairs, where convicts directly communicate with visitors. During the summer period, the outdoor space is used for receiving visits. Convicted persons may make telephone calls to 10 numbers, via telephone booths installed for this purpose, in envisaged time periods with the possibility of dialling numbers even abroad. 4.2.4.7. Service for treatment Within the Penal reformatory home there is the service for the treatment of prisoners, with employed psychologists, special educators, graduate lawyers and other persons. The service is mainly engaged in individual conversation with prisoners and rarely in group one. The treatment is carried out through individual work according to the needs of individual convicts. A convict is directed to change attitude, strengthen morale, flexibility and acts in accordance with socially acceptable norms. Institute has no space or personnel for organizing education processes in the institution, because there is no authority for the provision of these types of treatments. The number of implementers of the treatment or "professors", as prisoners call them, is insufficient. One "professor" covers 100 or more prisoners. 4.2.4.8. Right to work Working engagement of prisoners is carried out in accordance with the working capacity of the Institute and the mental and physical characteristics, skills and affinities of the convict to a particular job. 188 prisoners are engaged in work, 10 of which are women. Working equipment is quite worn out. There is a great interest of prisoners for work engagement. In addition to occupational therapy thus they earn some funds for personal needs. 4.2.4.9. The right to religious life All prisoners have the right to religious life. This right is exercised without any special procedures. However, there are no specially designed premises for practicing religious rituals, but the dining room of the central kitchens and other available premises are used for this purpose. Members of the Islamic religion are provided with a diet in accordance with their religious needs. 4.2.4.10. Using of the library In every organizational entity there is a branch of the prison library, with a smaller number of books. Libraries are provided with the literature in multiple languages and each contains from 1500 - 2000 pieces, mostly of old editions. Library in the women's division is the best provided and also has a computer. 4.2.4.11. House rules According to the statements of prisoners, on admission to the reception division, they get introduced with the rights and obligations provided by the Rulebook on the manner of execution of imprisonment sentences of in IECS. 38

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