Annual Report 2014 of the National Preventive Mechanism The policies for these records are those established in paragraphs 256 and 257 of this report. 299. The healthcare provided to minors at these centres is of particular importance. In respect of the technical team, the required qualifications vary from one centre to another depending on its higher or lesser degree of specialisation. All centres should afford, at least, psychological, social and technical-healthcare assistance, given their therapeutic nature. It must be ensured that the medical assistance received is provided preserving the privacy of the minors, and that these receive adequate information on the medical treatment that will be afforded to them, in a manner such that they may give their informed consent. The use of medicines should be strictly monitored, not obliging the minors to take them or punishing them for not doing so. Likewise, it would be advisable to set up certain forms in which the minor may sign his waiver to take the medication under his own responsibility. 300. It is essential when applying certain medical treatments, when the minor is incapable either mentally or emotionally of understanding the scope of the action, to act as provided for in article 9.3c of Act 41/2002, of 14 November, organic act regulating patient autonomy and rights and obligations relating to clinical reporting and documentation. Likewise, if the medical treatment is afforded to minors under sixteen, the advisability of informing the public prosecution on its application should be considered, pursuant to article 174.2 of the Civil Code. In any event, in the case of an action of serious risk in the opinion of the professional, the parents should be informed and their opinion will be taken into account to make the relevant decision. 301. At all centres, a system should exist to file claims and complaints, of which the public entity for protection of minors should in any case have record. In this respect, adequate channels should be provided permitting minors to inform the public prosecutor’s office and the court authority of situations that violate their rights. The policies for the filing of complaints and claims at centres of these features are those established in paragraph 244 of this report. 302. Special importance if given to the existence of video-surveillance and videorecording systems at facilities for the deprivation of liberty, as mentioned in this report, and it is considered that such systems should be installed at centres for minors with conduct disorders and in a situation of social difficulty. 102