Annual Report 2013 of the National Preventive Mechanism Unidentified officers 60. At the visit to the CIE of Murcia it was verified that the officers on the morning shift were not identified. Such failure to comply with the duty of identification, mentioned in paragraph 63 of Annual Report 2012, relating to the CIE of Algeciras, must be the subject of an effective disciplinary correction, as this Institution has informed the DGP, whenever it has reported this breach to it. Suggestions on calls to detainees by megaphone 61. At the CIE of Madrid, a suggestion was made for all officers to Lack of distribution of brochures on international protection in various languages 62. At the visits made this year, the lack of brochures on international Rooms with a toilet at the CIE of Madrid 80 be informed in writing and individually that calls to detainees through the megaphone should be made using their name and surname and record number and that the office should record with his signature that such information has been received, which suggestion was accepted by the DGP. protection in various languages prepared by the Office for Asylum and Refugees (Oficina de Asilo y Refugio –“OAR”) continued to be observed, as mentioned in paragraph 64 of Annual Report 2012, and it should be placed on record in writing that the detainee had been offered the possibility of requesting asylum or refuge, stating these circumstances in the record of the detainee. After the visit made to the CIE of Murcia, where it was verified that this information was provided only to detainees who arrived at the Spanish coasts by boat and, only in Arabic, the DGP reported that information on the matter exists in various languages, such as English, French, Arabic, Chinese, Russian or Ukrainian. Nevertheless, the informative summarised forms delivered have been ineffective to date, so that it is essential to modify the current information system and again distribute the explanatory brochures in all languages. In addition, it is considered a priority for all detainees and not only those arriving by boat to be informed of the meaning of international protection, who may request it, etc., until such brochures are published. In this respect, a proceeding was instituted by the Migrations and Equal Treatment Department, of the Ombudsman’s Office, and continues to be conducted. 63. At the visit made to the CIE in Madrid, it was observed, as mentioned in paragraph 65 of Annual Report 2012, that the necessary renovation works had been performed for all rooms to have a toilet and washbasin, as shown in the following photograph.