Overview Change Investigations of regional and municipal government administration 2013 2012 Vienna 1,063 924 15,0 Lower Austria 583 493 18,3 Styria 385 338 13,9 Upper Austria 368 309 19,1 Carinthia 185 191 -3,1 Salzburg 162 136 19,1 Burgenland 147 128 14,8 2,893 2,519 14,8 TOTAL in % Most complaints at regional and municipal level relate to youth welfare and the needs-based minimum benefit system. As a result, the increase in this area continues in 2013, as shown by the number of cases assigned to Ombudsman Günther Kräuter (817 compared to 617 in 2012). A total of 666 cases were due to problems in regional planning and building law and as such fell within the area of responsibility of Ombudswoman Gertrude Brinek. Ombudsman Peter Fichtenbauer focussed his investigative activities on problems relating to the execution of the law on Austrian citizenship. Priorities of the Laender 15