Ex-post control 3.1.2 Discrimination based on illness or disability No wheelchair access to doctor’s practice Persons with disabilities must be granted the right to access free or affordable health care to the same extent and according to the same level of quality as persons without disabilities. Accessible practices are rare A young father of a family from Burgenland has been suffering from a severe muscular disease since 2011, making him dependent on an electric wheelchair. He regularly has to visit different doctors, which is difficult, because accessible national insurance practices in the city of Eisenstadt and the surrounding area are rare. The father of two cannot afford to visit the accessible Eisenstadt health centre because of the high consultation fees. His health insurance, the Burgenland Public Regional Health Insurance Office pays only a proportion of the costs for selected doctors. No free choice of doctors This situation is not in keeping with the international requirements of equal rights for persons with disabilities. The Austrian National Council of Disabled Persons the umbrella organization for disability associations in Austria - also recorded in its 2013 report that the limited offer of accessible practices results in persons with disabilities only being able to visit the doctor of their choice infrequently. The AOB brought up this case in its TV show „Bürgeranwalt“ (Advocate for the People) that is broadcasted by the Austrian public broadcaster ORF and demanded that affordable access to health services be granted to persons with disabilities to the same extent and according to the same level of quality as for people without disabilities - as set out in Sections 9 and 25 UN CRPD. An improvement in the information regarding accessible access and facilities at doctor’s practices was also requested. Improvements have been announced The Burgenland Public Regional Health Insurance Office promised in the TV show that it would make the necessary updates to its list of doctors for 2014 and provide details as to which practices are wheelchair accessible. However, the Burgenland Public Regional Health Insurance Office stated that it would not pay the full doctor’s costs for the man in question. The Burgenland Public Regional Health Insurance Office asserted that accessible access to consultation rooms has been a requirement for new insurance contracts since a master contract between the Central Association for Social Insurance Companies and the Medical Association for Burgenland from 1999. According to the responsible Federal Ministry of Health, similar agreements exist for Carinthia, Vorarlberg, Salzburg and Vienna. In terms of practices constructed and approved before 1999, the Burgenland Public Regional Health Insurance Office referred to the Austrian Federal Act on the Equalisation of Persons with Disabilities (BundesBehindertengleichstellungsgesetz). According to this, such practices must achieve 34

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