Correctional institutions XX  In addition to the medical addiction programme (e.g. opioid substitution therapy), effective therapy options shall be offered to the detainees with a substance use disorder. Lack of enforcement and care plans St. Pölten correctional institution On the visits to St. Pölten correctional institution in November 2018 and January 2019, the NPM learned that neither enforcement plans nor individual treatment plans are created for detainees with a substance use disorder awaiting trial. Due to the staff situation, an enforcement plan is only set up for detainees with a sentence of at least 18 months. Clear guidelines The guidelines (for the counselling, care and treatment of persons suffering from addiction in detention awaiting trial, in facilities of the penitentiary system and in facilities for the detention of and mentally ill offenders) stipulate that an enforcement plan shall be created for each “addicted detainee” even if they are in pre-trial detention. The multi-professional treatment team shall, in addition, create an individual treatment plan in the initial phase. This should serve as the basis for the planning and organisation of a detainee’s stay in a correctional institution and is a component of the enforcement plan. Apparently, the allocated permanent law enforcement positions as well as the staff capacity in the specialised services do not suffice to meet the guidelines. Alignment of the human resources to the actual requirements is required in order to ensure adequate living conditions in line with the prevention of human rights violations for detainees. XX  An enforcement plan and an individual treatment plan shall be created during pre-trial detention for persons with a substance use disorder. 2.5.3.7 Therapies Universal access rights to files for all specialist services Graz-Karlau correctional institution In May 2018 the NPM visited the department for mentally ill offenders of GrazKarlau correctional institution. The focus of the visit was the psychotherapeutic and forensic psychological treatment of the detainees. Split documentation After examining the documentation, the NPM found that (medical) records do not contain the information collected on the treated persons in a concentrated form. Furthermore, the psychological service had to move its documentation to external data carriers (USB sticks) because insufficient memory is provided by the judiciary on the PC servers. 121