Retirement and nursing homes
In the Laender of Salzburg, Styria, Upper Austria and Carinthia, the respective
regional governments have not defined quality guidelines or quality standards
on violence prevention and de-escalation management to date. Salzburg
refers to the minimum standards set forth in the Salzburg Care Act (Salzburger
Pflegegesetz) as well as the seminars and training programmes on the topic
of violence prevention organised by the Land. The regional government of
Styria refers to regulations set forth in the law of the Land that stipulate the
presentation of a care and rehabilitation concept a prerequisite for granting
a permit; according to the regional government, other content requirements
are not required by law. A training programme on this topic took place in
November 2019 for managers of retirement and nursing homes in Upper
Austria. Professional training in this area is also offered by the School for
Elderly Care of the Land Upper Austria and the Pro Senectute association.
The regional government of Carinthia also referred to training programmes
and workshops of the home operators and to the fact that additional concepts
for dealing with challenging behaviour professionally and de-escalation
management measures are implemented in homes specialising in dementiarelated care or in gerontopsychiatric care.
Salzburg, Styria, Upper
Austria and Carinthia
In Tyrol, the Tyrolean Home Advocacy holds lectures and training courses
on the topic of “Dealing with violence”. The Tyrolean regional government
assured it would take the request by the NPM as an opportunity to use the
experience made by homes with existing violence prevention concepts (for
example, at Tirol Kliniken GmbH) in the possible introduction of standard
guidelines on violence and de-escalation management.
Tyrol
XX
Practical guidelines on dealing with violence and aggression should be available in all
care facilities and be discussed regularly with the staff.
XX
Employers shall take protective measures that have a positive effect on the safety and
health of the staff.
XX
It is necessary to confront the topic of “Sexuality in old age and with dementia” in
order to safeguard the right to sexual self-determination and to protect against sexual
assaults.
2.1.4
Restriction of freedom through medication
The possibility of deprivation of liberty against the will of the affected person
is the reference point for the Austrian NPM to investigate nursing homes and
care facilities based on the power given to it by constitutional and international
law.
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