64 the national board of institutional care situations in the future, the National Board of Institutional Care will provide ethical guidance to counteract destructive cultures and improve the staff ’s attitudes. The National Board of Institutional Care’s three operational branches have also begun work on collegial learning. At a planning conference for 2020, all heads of institutions participated and discussed issues based on the follow-up of the measures taken in relation to the special residential home for young people Sundbo. Staff attitudes, competence and composition At the dialogue meeting, the National Board of Institutional Care’s management stated that it has appointed an ethics coordinator for all its institutions. According to the National Board of Institutional Care’s management, it has identified the problem that there is no manager on site at most of its institutions after office hours. The National Board of Institutional Care works with its employer brand and with validating its staff ’s competence in ensuring qualification requirements are met. It has also begun special work to strengthen its competence in matters relating to human rights. Finally, the management of the National Board of Institutional Care stated that it does not have guidelines for the rotation of staff between departments. Placing individuals in a so-called intake area During inspections of the National Board of Institutional Care’s institutions, the Parliamentary Ombudsmen have noted that there are often so-called intake areas where inmates can be placed for an initial period of their stay at the home. The National Board of Institutional Care’s management stated at the dialogue meeting that there are no guidelines concerning when an individual can be placed in an intake area. In substance abuse care, many new inmates can be affected by intoxicants upon arrival and are then initially placed in an intake area. At the beginning of care in a youth home, however, young people shall not be routinely separated from others and placed in an intake area. The criteria for separate care must be met before a decision is taken on such a measure. According to the National Board of Institutional Care’s management, a decision must be taken concerning separate care if staff members determine that an individual cannot be placed with others due to the affects of intoxication. If two individuals are placed in an intake area and one of them is moved, this does not in itself mean that there is a legal basis for taking a decision on separate care. It is not the availability of premises that determines whether an inmate can be subject to separate care, but crucially if and when the requirements as set out in law are met. If an individual who is not in separate care is left alone in an intake area, the institution needs to consider whether the individual can, for example, participate in activities or go to school with others.